Warranty

 

Dear Valued Customer,

At TZURI, we are dedicated to providing you with exceptional jewelry that reflects our commitment to quality craftsmanship. To safeguard your investment in our world-class pieces, we offer a comprehensive two-year warranty.

To ensure a smooth warranty process, kindly ensure that proof of purchase accompanies your piece when submitted for inspection. Our warranty covers defects originating from our factory and any pre-existing flaws. Rest assured, our meticulous quality control team will thoroughly inspect each piece in question. If any defects are identified, we will either correct them or, in some cases, replace the item at no additional cost to you.

It's important to note that the warranty does not cover damages resulting from normal wear and tear, repairs, or alterations performed by unauthorized craftsmen or repair shops. In the event that your piece is damaged and falls outside the warranty coverage, we are happy to provide you with a repair estimate. This ensures that you have the option to professionally restore your jewelry, even if additional costs apply.

Thank you for choosing TZURI. We stand behind the quality of our products and are committed to ensuring your satisfaction. If you have any questions or require further assistance, please don't hesitate to reach out to our customer support team.

Best regards,

TZURI Customer Support